Sterling Bank Plc
|Senior Product Manager
Lagos, Lagos State, Nigeria
Summary
Led product development lifecycles, digital strategy, and strategic partnerships for key digital offerings within FinTech, Banking, and Consumer Tech, driving significant efficiency gains and market expansion.
Highlights
Spearheaded end-to-end product development for Torrista, GoTrip, and Thrupas, integrating AI to reduce bank and partner travel payment expenses by 20% and enhance automation by 60%.
Drove a 20% increase in product adoption for core digital offerings (One Bank, Café One, Specta) by optimizing the new-user activation funnel, boosting user retention and engagement by 45%.
Oversaw the digital strategy for Qoray, leading to a Guinness World Record achievement and the successful launch of Nigeria's first Electric Vehicle commercial charging stations.
Developed and launched Uncover Naija, a digital cultural repository hosting 1,000+ local content/assets, in partnership with Nigeria's Federal Ministry of Tourism.
Designed and executed customer acquisition strategies, expanding the business portfolio by 22% and generating over N18 billion ($12M) in deposits and N12.3 billion ($8.2M) in risk assets.
Led strategic partnerships and API integrations with MTN Nigeria's See Naija and My Lagos App, creating a frictionless ecosystem that delivered seamless navigation, entertainment, and localized payment experiences for diasporans.